We strongly recommend travellers save these numbers into their mobile phones. This will allow travellers to instantly access assistance at any time during their travels.

Australia 0484 961 037

Overseas callers +61 484 961 037

In the event of last minute changes to your trip please call our 24/7 emergency toll free numbers.

Let us know so you can avoid any No Show or Waiting Time charges. Please note, we will do our best to accommodate your changes but some charges may apply depending on the nature of the changes (see Terms & Conditions for details).

Please call Blue Diamond Transfers (numbers listed) if you cannot locate your driver in the designated spot and have not received an sms.

If you leave without calling Blue Diamond Trasnfers you will be charged the full cost of the trip and possibly waiting time (see Terms & Conditions for details). We would much rather wait for you rather than the other way around.

Blue Diamond Transfers Drivers will arrive outside a designated home or office address at least 10 minutes prior to pick-up time.

The driver will send a text message to the passenger and await further instruction. There is a 10min courtesy waiting period. After that, charges will apply (see Terms & Conditions for details).