This is a list of airport locations around Australia and details of the assistance animal relief areas.

Please note: This information may not be 100% accurate as it is information provided to us either by research or by vision impaired customers. Blue Diamond Transfers is not responsible for any inaccurate information.


If you have any information to assist us in keeping this list updated, please email it to admin@bluediamondtransfers.com.au

The Melbourne Airport Assistance Animal Relief area is located within Terminal 4 near Virgin.

When you clear security, it is located in the right hand top corner of the facility.

Turn right after security, turn left and the lego shop, continue past Sunglasses Hut and then turn right.

Proceed down the corridor to the animal relief area.


Assistance animal toilet and watering facilities are available at the T1 International terminal after security on the arrivals level.

A temporary animal relief facility is now open at T2, located on arrivals level, opposite baggage reclaim carousel 2.

  • Domestic Terminal: Level 2 in the Central Terminal area near Gate 25.
  • International Terminal: Level 3, Departures area (after Passport Control) behind the Coffee Club.
  •  There is a grassed area to the north of the terminal off the pathway that can be used by physical assistance dogs. 

The Assistance Animal Relief Area is located adjacent to the Terminal car park lifts at the southern end of the customer drop-off area.

2 Assistance Animal Relief Areas are located inside the Terminal, on level 2 in the domestic departures area (near Gate 16) and in the international departures area (near Gate 18).

Gardens outside the terminal provide comfort areas for animals. 

Multiple grassed area is immediately outside the Virgin Australia,, baggage area and Qantas baggage areas.


They are multiple rectangle areas of grass between the airport proper and the multi level car park’s for both airlines.


On arrival to Canberra Airport exit via either stairwell, elevator , or lift head past the baggage carousel and head through either the automatic doors or one of the push swing doors straight out onto the grassed area. Bins are nearby

There are two Service Animal Relief Areas at Perth Airport that provide dedicated toilet and watering facilities for assistance animals. These facilities can be found before security screening at:

  • Terminal 4 – ground floor, opposite check-in (behind car rental desks)
  • Terminal 1 – ground floor, behind check-in (enter via corridor next to check-in desk 40)

We are yet to obtain this information. If you can assist, please email us at admin@bluediamondtransfers.com.au

We are yet to obtain this information. If you can assist, please email us at admin@bluediamondtransfers.com.au

We are yet to obtain this information. If you can assist, please email us at admin@bluediamondtransfers.com.au

An external grassed area for assistance animal toileting is provided at the southern end of the terminal (adjacent to the exit of the short term car park) Located on the right of the map as a green small area.


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