At Blue Diamond Transfers, we are committed to promoting inclusive and accessible transportation for all individuals accompanied by assistance animals. Recognizing the vital role these animals play in supporting their handlers, we uphold a strong policy that ensures compliance with existing laws concerning the rights of people traveling with assistance animals. 

Our zero-tolerance approach to refusals means that we take any incidents of discrimination or denial of service very seriously. It is our priority to create an environment where every passenger can travel confidently, knowing they will not face barriers due to the presence of their assistance animal. We actively train our staff to understand and respect the legal rights of individuals accompanied by these essential companions, ensuring that every journey is as smooth and welcoming as possible.

We take proactive measures to promote awareness among our team and the public, striving to eliminate misunderstandings related to assistance animals. Our services are designed to be fully accessible at all times, making it easier for those who rely on these animals to navigate their travel needs without worry.

By fostering an atmosphere of respect and understanding, we aim to ensure that everyone, regardless of their circumstances, can travel with dignity and ease. Our dedication to accessibility reflects our commitment to every individual's right to travel freely and comfortably with the support of their assistance animal. Recognizing that transportation is a crucial aspect of daily life, we are here to facilitate a positive experience for all passengers.

By law, certified assistance animals are permitted in all modes of transport, a principle that we fully endorse and promote. We believe in fostering an inclusive environment for individuals relying on these invaluable companions. Our commitment extends to regular training for our drivers, ensuring they understand the importance of accommodating assistance animals with respect and care.

We actively advocate for improved conditions in transport, pushing for strict enforcement against those who disregard these legal rights. While we have a special focus on assisting vision-impaired clients, recognizing the incredible work of guide and seeing eye dogs, our support spans all certified assistance animals regardless of their specific roles. Each animal plays a vital part in enhancing the quality of life for their handlers, and we are dedicated to ensuring that their presence is welcomed and respected across all transport services. Together, we strive to create a more accessible and understanding environment for everyone.